FixFile is provided by In A Jam Ltd. This page explains how to delete your FixFile account and the data linked to it.
Delete your account in the app
Open the FixFile app, go to Me, then Delete account, and confirm.
Delete your account without the app
Email info@fixfile.co.uk from the email address registered on your account, with the subject “Delete my account”. We will delete your account and confirm by email.
What gets deleted
Your name, email address, phone number, photos, messages and any documents you have uploaded.
What we keep
Repair records linked to the property (what was reported, when, and what work was done) stay with the property’s history for the landlord or letting agent, with your personal details removed. We may also keep information we are legally required to hold.